FAQ & Contact Information

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Set the size for the menu barGeneral Information Divider Public Online Services Divider Claims & Adjudication Divider Vocational Rehabilitation Divider Medical & Fee Guide Info Divider WFMS Subscriber Services Divider Workers' Compensation Links

Use of this service constitutes and requires adherence to all conditions in our posted Terms of Service.

Online Services security requires entry of text to match a visual message, known as a "Captcha" challenge-response.  For more information please see the Help provided on the reCaptcha challenge (a small question mark - ?) or see


Current versions of Google Chrome and Microsoft Edge are optimal; Internet Explorer will be completely unsupported in June 2022.
Subscribers must enable "session cookies" in their browser and include the MD WCC "Domain" in their "trusted sites" to allow trusted access in their Internet browser.  Other web browsers, like Firefox may have differing default security settings.

To make the VR WebForms function easier, the VR Forms Screen includes the WCC Claim Data (Number) Search.  You cannot use the Public Claim Data Search when completing WCC VR forms.  Simply use the button on the new screen to access the VR Claim Data Search function and toggle via the menu buttons back to the Forms menu.  Access general instructions for Claim Data Search from this Link.

Click Here to Launce the VR Forms List/Menu

Select "Save As" when prompted and save the downloaded file to your Desktop.  Right-click on the "fillersetup.exe" file and select "Run as administrator". Follow the on screen installation instructions.  If using a business/corporate PC, you MUST have access/rights to install software for Filler to function.  If you do not have permissions to install software on your PC, please "Save" instead of "Run" and contact your IT support to install this software.  After a successful installation Filler will launch with a success image and Formatta will appear in your "Programs" list.
NOTE: Formatta Filler needs the Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026.  If you are prompted for this item and it does not install with Filler you can search for it on

When reporting any problem to WFMS Websupport ( ) please provide complete information.  Email should include specific information such as: claim number, specific error message received, approximate time the error occurred, description of the point in your transaction when the error occurred, the specific form name/type, etc.

General Instructions and File Attachment Guidelines

  • You must have "session cookies" enabled in your web browser and include in their "trusted sites".  Different web browsers, e.g. Mozilla Firefox may implement their security settings differently.
    Please See WFMS Subscriber Services > Help & Support for more information on Mozilla Firefox.

  • All WFMS Online Services inquiries and forms require that two identifying elements are provided in the listed input fields.  Generally the available choices are: WCC Claim Number, Social Security number, date of birth (MM/DD/YYYY format) and surname.

  • Enter ONLY the first three (3) letters of the last name.  Remember that you are searching through structured information and your search must match our data to provide a successful result.  The WCC Claim number + surname or Social Security number + surname generally provide the best results.

  • Forms that require or indicate that copies be sent to other parties are your responsibility to print and mail to such parties.  WebForms do not change this  requirement.  The WCC will not send copies of the form to the required parties.

    You must enter a valid email address on the form.  When ready to "submit" the form to the WCC: verify the form information, select "Submit".  The results of a successful submission will display the completed form with a "time stamp".  It will also send a confirmation receipt with status information including the date/time and success of failure of the form's entry when your email address is correctly entered on the form.

  • Forms permitting attached files: Select the form's "Attach" button. All documents/files attached to a WCC form must be designated as "Secured" or "Unsecured". A dialog box will display to define these terms. It is the responsibility of the submitting party to provide a description of the attached documentation as in the dialog box text. Once terms are accepted, a new "Attachments" dialog box will display to allow you to browse to the files to be attached from your PC.

    • Name your attached file simply, without additional dots, dashes or other symbols, e.g. Filename.pdf

    • You may attach as many files as necessary. When scanning a document for attachment, make sure that the scan quality is readable, that the image when added to a document (e.g. Word.doc) as an image is FULL SIZE and not reduced to make the document unreadable.  Scanning of documents requires some experience and expertise to properly accomplish.

    • Do not attach a Formatta form (*.pff file) to an online WebForm.

    • Do not mail or deliver a copy of the completed WebForm to the Commission.  It will not be accepted/processed.

    • File types accepted are MS Office documents (Word - *.doc, *.docx), (Excel - .xls, *.xlsx), PDF, JPG or GIF.
      MS Word template files (*.dot) and web format (*.htm), Outlook message (*.msg) are not accepted.

Do not save a "copy" of a blank or used online WebForm (PFF file) to your PC for re-use.  The form must be selected from the WCC web page each time a form is submitted.  You can save a submitted form to print or for your records.

Information requirements are the same as paper forms submitted to the WCC.  WebForms meet the same legal requirements as printed forms.  Required fields are as determined by the WCC Support Services Division/Vocational Rehabilitation.

Like most web-based forms, WebForms will proceed through the available data input fields.  As much as possible, the form will pre-populate with the claim data from the WCC claim database.  As much as possible, the input fields will validate the information you enter- if selecting "yes" or "no" indicates you must explain or provide more information, you cannot submit the form without input into the "required" field.  Each input field will display an "information bubble" or tip when your cursor is in the field to explain the information requirements.

WCC WebForms are selected from a list of available forms and will require that the MD WCC Claim Number is input and the appropriate form is selected.  Filler will then launch the form to be completed.  If the wrong claim number is entered and the claim information displayed is not the one desired, close Filler and verify the Claim Number.

If you don't have the WCC Claim Number or the WCC Claim Number you have is incorrect for your client, please use the Claim Inquiry via the menu button above with the client Social Security number and last name or contact a Commission Public Service Representative via telephone to obtain the correct one [(410) 864-5100 or Outside Baltimore Metro Area Toll Free, 1(800) 492-0479].  If you have a question regarding the form's  information, please contact the WCC Support Services Division at the telephone number(s) given via the Vocational Rehabilitation menu above.  If you have a question regarding how to use Formatta Filler, please use the built-in HELP utility.  If you experience a problem with the WebForm or submission, please email