|
NOTE: You may not save a local copy of a
blank WebForm to your PC and use it multiple times. Every submission MUST
use a new form requested from the Forms Menu. Failure to follow this
instruction will likely result in your form failing to process.
Instructions For Vocational
Rehabilitation WebForms
READ ALL INSTRUCTIONS & INSTALL FORMATTA FILLER BEFORE
ACCESSING FORMS
NOTE: To make the VR WebForms function simpler and
easier, the VR Forms
Screen includes the WCC Claim Data (Number) Search. You
cannot use the Public Claim Data Search when completing WCC VR
forms. Simply use the button on the new screen to access the VR
Claim Data Search function and toggle via the menu buttons back
to the Forms menu.
Access general instructions for Claim Data
Search from this Link.

Please review/print all
instructions before you try to access WCC WebForms.
In order to utilize WCC WebForms to securely submit online to
the WCC, you must install Formatta Filler software on your PC.
Formatta Filler is a small, light program/application.
CLICK HERE TODOWNLOAD
AND INSTALL FORMATTA FILLER
(current version is Filler 7.0 for Windows only), select "RUN" when prompted to download the
"fillersetup.exe" and follow the on screen installation
instructions. If using a business/corporate PC, you MUST
have access/rights to install software for Filler to function.
If you do not have the right to install software on your PC,
please "Save" instead of "Run" and contact your IT support to
install this software. After installation, Formatta
Filler will launch and provide a success message. Review the Formatta Filler HELP files
and toolbar functions. Users should also check the "Auto
Update" feature to keep their Filler version current. This
feature is found in the "HELP" listing on the Filler toolbar.
When reporting any problem to WFMS Websupport (
websupport@wcc.state.md.us )
please provide complete information. Email should include
specific information such as: claim number, specific error
message received, approximate time the error occurred,
description of the point in your transaction at which the error
occurred, the specific form name submitting, document viewing,
etc. This will provide support staff with information to
research and/or duplicate the error and will expedite the
resolution of the problem.
General Instructions and File Attachment
Guidelines (Attachment Guidelines
Updated May 2012)
-
Subscribers must enable "session cookies" in their browser and include the MD WCC "Domain"
https://services.wcc.state.md.us in their "trusted sites" to allow
trusted access in their Internet browser. Different browsers, e.g. Mozilla Firefox may implement their security settings differently.
Please See WFMS Subscriber Services > Help & Support for more information on
Mozilla Firefox.
-
You may not save a "copy" of a blank online
WebForm (PFF file) to your PC for re-use.
The form must be selected from the WCC web page each time a
form is submitted. Each form in assigned a unique name
with each request. Forms that include a "Submit" button
actually submit the required form and data to the Commission/WCC
online via your Internet connection.
-
Forms permitting attached files: Select the form's "Attach"
button. All documents/files attached to a WCC form must be
designated as "Secured" or "Unsecured". A dialog box will
display to define these terms. It is the responsibility of the
subscribed Attorney to provide such description of the attached
documentation as outlined in the dialog box text. Once these
terms are accepted, a new "Attachments" dialog box will display
to allow you to browse to the files to be attached from your PC.
You may attach as many files as necessary but some judgment and
discretion should be used. When scanning a document for
attachment, make sure that the scan quality is readable, that
the image when added to a document (e.g. Word.doc) as an image
is FULL SIZE and not reduced to make the document unreadable. Scanning of documents requires some experience and
expertise to properly accomplish.
-
You may not attach a Formatta form (*.pff
file) to an online WebForm.
-
File attachments accepted are MS
Office
documents (Word - *.doc, *.docx), (Excel - .xls,
*.xlsx), PDF, JPG or GIF.
MS Word template files (*.dot) and web format
(*.htm)
are not accepted.
-
Attached
files must have a simple name, like
claimant_medical.pdf. Complex file names
like claimant_medical-release-1/1/12.pdf will
cause your submission to fail.
-
If your form submission fails twice you must
discard the form and generate a new form.
Generally, most forms will submit successfully
on the second attempt.
-
Do not mail or deliver a copy of the completed WebForm to the
Commission. It will not be accepted/processed.
-
All WFMS Online Services
inquiries and forms require that two identifying elements are provided in the
listed input fields. Generally the available choices are: WCC Claim Number,
Social Security number, date of birth (MM/DD/YYYY format) and surname.
The
claimant last name or surname input should be entered as a "wildcard: search;
enter ONLY the first three (3) letters of the last name. Remember that you are searching through structured
information and your search must match our data to provide a successful result.
The WCC Claim number + surname or Social Security number + surname are generally
provide the best results.
-
A submitted, saved WebForm.pff cannot be
re-submitted. Completed/submitted reports
(*.pff WebForms) can be saved to your PC for viewing or printing at any time
but saved Formatta *.pff forms are viewed ONLY in Formatta Filler. You
cannot view these forms in MS Word, Adobe® Reader or other office applications.
If you have full a version Adobe® Acrobat product, Adobe® functions as a
"printer" to print the Formatta form to Adobe® PDF.
Open source or free PDF print drivers, such as
cutePDF can also be used to save the submitted form to your PC for file
retention or collaboration.
-
You may reattempt to submit a WebForm that has
failed to process one (1) time.
You cannot attempt to resubmit a form that has
generated an email receipt of success or
failure. It is recommended that attempts
to resubmit the form are limited to two (2).
After two failures you should generate a new
form for this submission.
-
You must enter a valid email address on the form. When ready to
"submit" the form to the WCC: verify the form information,
select "Submit". The results of a successful submission
will display the completed form with a "time stamp".
It will also send a confirmation receipt with
status information including the
date/time and success of failure of the form's entry when your email address
is correctly entered on the form.
-
Do not send a copy of the
completed WebForm to the Commission; it will not be accepted for processing.
-
Forms that require or indicate that
copies be sent to other parties are your responsibility to print
and mail to such parties. WebForms do not change this
requirement. The WCC will not send copies of the form to the
required parties. You must Print and/or Save your form
after submission since you will no longer have access to the
completed form after you have closed Formatta Filler.
Information requirements are the same as paper forms
submitted to the WCC. WebForms have and meet the same
legal requirements as hardcopy forms. Required
fields are as determined by the WCC Support Services
Division/Vocational Rehabilitation. Questions regarding
required fields should be submitted to the Support Services
Division via
EMAIL (link) or telephone: (410)
864-5320.
Like most web-based forms, WebForms will
proceed through the available data input fields. As much
as possible, the form will pre-populate with the claim
data from the WCC claim database. As much as possible, the
input fields will validate the information you enter- if
selecting "yes" or "no" indicates you must explain or provide
more information, you cannot submit the form without input into
the "required" field. Each input field will display an
"information bubble" or tip when your cursor is in the field to
explain the information requirements.
WCC WebForms are selected from a list of available forms and
will require that the MD WCC Claim Number is input and the
appropriate form is selected. Filler will then launch the
form to be completed. If the wrong claim number is entered
and the claim information displayed is not the one desired,
close Filler and verify the Claim Number.
If you don't have the WCC Claim Number or the WCC Claim Number
you have is incorrect for your client, please use the Claim
Inquiry via the menu button above with the client Social
Security number and last name or contact a Commission Public
Service Representative via telephone to obtain the correct one
[(410) 864-5100 or Outside Baltimore Metro Area Toll Free,
1(800) 492-0479]. If you have a question regarding the
form's information, please contact the WCC Support
Services Division at the telephone number(s) given via the
Vocational Rehabilitation menu above. If you have a
question regarding how to use Formatta Filler, please use the
built-in HELP utility. If you experience a problem with
the WebForm or submission, please email
websupport@wcc.state.md.us.
|