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Terms of Service          September 11, 2013
These terms of use apply to the entire group of web sites owned, operated, licensed, or controlled by the Maryland Workers' Compensation Commission (MDWCC). Please read these terms and conditions carefully before using this web site. By using this web site or any other site owned, operated, licensed, or controlled by MDWCC, you signify your assent to these terms of use. If you do not agree to these terms of use, you may not access or otherwise use the site. MDWCC reserves the right, at its discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of this site or any other MDWCC web site following the posting of changes to these terms will mean you accept those changes.

As a condition of your use of MDWCC web sites, you agree that you will not use MDWCC web sites for any purpose that is unlawful or prohibited by these Terms. You may not use MDWCC web sites in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

Additionally, you agree that you will not: (i) take any action that is likely to impose an unreasonable or disproportionately large load on our infrastructure; (ii) interfere or attempt to interfere with the proper working of the MDWCC web sites; or (iii) bypass our robot exclusion methods or other measures we may use to prevent or restrict access to MDWCC websites' services.

Methods of Access

The MDWCC web sites' inquiry services may be used only by a human being using a conventional web browser to manually enter queries one at a time. If our monitoring systems detect an attempt to access the service in a forbidden way, to execute systematic patterns of queries, to index the website, or to do anything else that we feel jeopardizes the integrity of our system or access to it by other users, we may terminate or suspend access to the service for specific users or IP ranges.

Prohibited Actions

Any activities that adversely affect the ability of other people or systems to use MDWCC services or the Internet are prohibited.

You may not use bots, screen scraping, or similar data gathering and extraction tools on MDWCC web sites. Any attempts to use a bot, script, or other data mining tools to repeatedly access MDWCC's data could place an unacceptable load on the systems, and is strictly forbidden.

Attempting to circumvent user authentication or security of any host, network, or account (aka "hacking\cracking") is strictly prohibited. This includes, but is not limited to, accessing data not intended for the User, logging into a server or account the User is not expressly authorized to access, or probing the security of the servers and networks.

Mail abuse (including, but not limited to, mass mailing unsolicited email and email forgery); Use of MDWCC's web site services to provide software or lists for mass mailing unsolicited email is prohibited.
Data Mining and Denial of Service

MDWCC web assets are intended for use by the general public. Any activity or operation, whether generated automatically or manually, that results in or has the potential to result in denial or decrease of service for other customers may be denied access to MDWCC web resources without notice. Due to limitations of equipment and bandwidth, MDWCC webs sites are not intended to be a source for bulk downloads of MDWCC data. Anyone using data mining software will have access blocked.

Online Subscriber Terms of Service

 

You provide your electronic signature when you click " I Agree" at every login.  You agree that the information you provide is accurate and complete to the best of your knowledge. You also acknowledge that you have read and understand the Online Subscriber Services Agreement Acceptable Use Policy below.  Attempts to commit fraud against the State of Maryland or the Workers' Compensation Commission may be subject to civil and/or criminal penalties and criminal prosecution.

If you do not want to provide the requested information via this Web, please click "I disagree" and you will be returned to the WCC home page.

WCC Online Services are offered to you, the individual subscriber, conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Your use of WCC Online Services constitutes your agreement to all such terms, conditions and notices.

Acceptable Use Policy

Violation of the following use policy will result in suspension or revocation of subscriber access. Violation includes but is not limited to the following:

  • Using Online Services to locate, solicit and contact unrepresented claimants is expressly prohibited.

  • Allowing others (anyone besides yourself) to use your password or password sharing is expressly prohibited.

  • Subscribers are required to keep an up-to-date email address or their access will be terminated.

Termination or Access Restriction

WCC reserves the right, in its sole discretion, to terminate your access to Online Services without notice. WCC may also terminate or suspend your access to Online Services for inactivity, which is defined as failing to log into a particular service for an extended period of time, as determined by WCC. Upon termination of service, your right to use the Online Services immediately ceases.

Attorney Proxy

Registered, authorized "attorney proxy" designees are subject to all terms, conditions and notices of this agreement. All proxy activity is the responsibility of the subscriber and their designator (subscribed Attorney). As such, both parties are subject to the terms, conditions and penalties prescribed.

Insurer Delegate

Registered, authorized "insurer delegate" designees are subject to all terms, conditions and notices of this agreement. All delegate activity is the responsibility of the subscriber and their designator (subscribed Insurer). As such, both parties are subject to the terms, conditions and penalties prescribed.

Healthcare Provider Delegate

Registered, authorized "healthcare provider delegate" designees are subject to all terms, conditions and notices of this agreement. All delegate activity is the responsibility of the subscriber and their designator (subscribed Healthcare Provider). As such, both parties are subject to the terms, conditions and penalties prescribed.

Digital Signing and eForms

Subscribers who access WCC electronic forms (eForms) agree that digital (signature) credentials will not be divulged to others. Submission of WCC forms online is a service provided to the subscribed WCC community. WCC acceptance of eForms requires the subscriber fully adhere and agree to all conditions prescribed in this Terms of Service.

Access to eForms requires the Formatta Forms software: www.formatta.com to view, complete and sign WCC forms. Subscribers are required to download and install Formatta software, which is provided free of cost by Formatta.

It is the subscriber's responsibility to ascertain that electronic receipt of eForms is recorded on the WFMS system via review of electronic documents filed during WFMS session. No "grace period" or extension of statutory limits is provided if a subscriber's eForm submission is not received by the WCC/WFMS web server.

eForms Attachments (on forms allowing file attachments)

A "secured document" is a medical record, a record that contains personal financial information or a record that contains information not subject to public inspection under Maryland Code Annotated, State Government § 10-601 et seq.  An attached document identified as a "secured document" will be blocked from public access. A "medical record" is any record that relates to the health care of the patient or recipient. "Personal financial" information includes, but is not limited to assets, income, liabilities, net worth, bank balances, financial history or activities or credit worthiness.

An "unsecured document" is a record that does not contain medical information or personal financial information or any information prohibited from inspection under Maryland Code Annotated, State Government § 10-601 et seq. A document identified as "unsecured" will not be blocked from public access.

While this web site (WCC) takes every precaution to protect its users' information, the Workers' Compensation Commission is not responsible for the identification of the attached claim-related documents nor is the Workers' Compensation Commission liable for the misidentification of the attached claim-related documents submitted by an authorized subscriber. Such subscriber must review and understand the information above and accept responsibility for the identification of the attached claim-related documents.

Modification of these terms

WCC reserves the right to change the terms, conditions, and notices without prior notice under which Online Services are offered, including but not limited to any charges associated with the use of Online Services. You are responsible for regularly reviewing these terms and conditions. Your continued use of Online Services constitutes your agreement to all such terms, conditions, and notices.

Privacy and Protection of Personal Information

This web site collects personal information in order to provide service. This information is kept confidential and is not disclosed to third parties, except as permissible under the Public Information Act, Maryland Code Annotated, State Government § 10-611 through 10-628. WCC may disclose personal information to Federal and State Law Enforcement Authorities to enforce the Maryland Workers’ Compensation Commission’s rights against unauthorized access or inappropriate use of the web site.

Disclaimer of Third Party Products and Services

You understand and acknowledge that WCC does not control, or accept responsibility for any products or services offered by third parties through this site, including, without limitation, third-party vendors and third parties accessible through links on the site; WCC shall not be liable or responsible for any content, products, or services offered by third parties. You understand and acknowledge that WCC makes no warranty that the service will be uninterrupted, timely, secure, accurate and reliable.

Electronic Delivery of Documents

By agreeing to electronic delivery I am giving my informed consent to electronic delivery of all Agency Communications (defined below), other than those I have specifically requested be delivered in paper form. "Agency Communications" mean all current and future form filing confirmations, notices, disclosures, and other information, documents, data and records regarding my WCC Subscriber Account and the workers’ compensation claims on file with WCC to which I am a registered party.

Revocation of Consent. I may revoke or restrict my consent to electronic delivery of Agency Communications anytime, subject to the terms of this Agreement, by updating my WCC Subscriber Profile online.

Electronic Delivery System. WCC will notify me by e-mail when notices or forms have been filed and are available on the WCC Web site for workers’ compensation claims on file with WCC and to which I am a registered party. I will have access through the WCC Web site to all documents I received via electronic delivery. All e-mail notifications of Agency Communications will be sent to my e-mail address of record.

I acknowledge that the Internet is not a secure network and that communications transmitted over the Internet may be accessed by unauthorized or unintended third parties. E-mail notifications sent by WCC will not contain sensitive or confidential information, including social security numbers, financial and medical information. Due to security risks, I will not send any sensitive information, such as social security numbers, financial and medical information in an unencrypted e-mail. E-mails on rare occasions may fail to transmit properly. Regardless of whether I receive an e-mail notification, I agree to check the WCC Web site regularly for up-to-date information and to avoid missing time-sensitive information. I agree that, for my records, I can download and save or print the Agency Communications I receive via electronic delivery.

I understand that WCC reserves the right, however, to post Agency Communications on the WCC Web site without providing notice to me, send Agency Communications to my postal or electronic address of record I have registered with WCC. I agree to check the WCC Web site regularly as I may have no other means of knowing that information and Agency Communications have been delivered to me. I agree that all Agency Communications provided to me in any of the ways described above will be deemed to have been good and effective delivery to me when sent or made available on the WCC Web site by WCC, regardless of whether I actually or timely receive or access the Agency Communication. I agree to promptly and carefully review all Agency Communications as and when delivered.

Duration of Consent. This consent will be effective immediately and will remain in effect unless and until either I or WCC revoke it. I understand that it may take up to five (5) business days to process a revocation of consent to electronic delivery, and I may receive electronic notifications in the interim.

Hardware or Software Requirements Needed to Access Electronic Records. I understand that to receive electronic deliveries, I must have Internet access, a valid e-mail address, the ability to download such applications as WCC may specify and to which I have access and a printer or other device to download and print or save any information I may wish to retain. WCC will notify me of any changes in the hardware and software requirements needed to access electronic records covered by this consent.

Consent and Representations. I hereby agree that I have carefully read the above information regarding informed consent and fully understand the implications thereof. I hereby agree to the conditions outlined above concerning electronic delivery of Agency Communications. I also agree that I will maintain a valid e-mail address and continue to have access to the Internet. If my e-mail address changes, I agree to notify WCC of my new e-mail address immediately in writing (for example, by submitting a completed change of e-mail address electronically through the WCC Website).