Application for a subscription to the WFMS is required by those who are eligible. Access to claim-related forms and materials is based upon the subscriber's appearance as
a party in each claim. Every subscriber must have a UNIQUE and valid email address that is accessed solely by the subscriber. The currently posted online
Terms of Service agreement outlines acceptable and prohibited activity and may be changed/ updated at any time as needed.
To utilize WFMS online services and access all additional features, all subscribers must utilize current Internet browser software. Internet Explorer
is supported and recommended for best results. Subscribers must use version
7.x or newer; see our
Subscriber HELP! page. 128-bit encryption
inherent in the Internet browser is required to utilize WFMS WebForms and other services.
Available services may not function properly with alternative
Internet browsers. Our online WebForms require Formatta Filler software, available currently only for MS Windows. Internet Explorer
7.x or most current version is recommended and supported for WFMS Online Services.
For security purposes all subscriber activity is logged, including IP address and claims accessed; all information transmitted is encrypted. The results of claim information and claim document inquiries are printable from the browser. Each subscriber is responsible for the privacy and security of all content once presented on their personal computer (PC).
Access to WFMS services is a premium/privilege. Adherence to all terms and policies are requisite to qualify and maintain active status.
A subscriber MAY NOT under any circumstances share their username or password with anyone. Sharing or delegating WFMS access is strictly prohibited by the posted
Terms of Service agreement and subject to all penalties stated including revocation of access.
PLEASE, READ ALL INFORMATION AND REQUIREMENTS BEFORE SUBMITTING AN ONLINE APPLICATION.
Public access to documents is also available at the WCC Baltimore City Public Service office. Claim status information can also be obtained via telephone utilizing the automated voice-response system (IVR) 24x7 or by speaking with a Public Service representative during normal business hours. COMAR 14.09.01.31 establishes our hours of business: Monday through Friday, 8:00 a.m. to 4:30 p.m., excepting legal holidays. WFMS services may be unavailable or impacted during Internet/backbone outages and routine maintenance (normally 10pm - 12am).
ALL questions about WFMS Online Services or subscriptions must be emailed to
firstname.lastname@example.org. The Commission's administrative and Public Service staff do not provide technical or informational support for WFMS via email or telephone.
All subscribers must notify WFMS Websupport
immediately of any violation of the Online
Terms of Services agreement or WFMS
security by any other subscriber, subordinate subscriber or any other party who may obtain possession of subscriber access information (user name/password).