• Forms that require or indicate by certification of service that copies be sent by you, the originator to other parties are your responsibility to print and mail them; WebForms do not change this basic form requirement.  The WCC will not send copies of the WebForm to the required parties.  You must Print and/or Save your form after submission since you will no longer have access  on your PC to the completed form after you have closed Formatta Filler (if you have not printed or saved the form).   Your signature in these cases attests to this certification in the form's text instructions (on the form).

• Every WebForm submission will result in an email receipt sent to your registered email address.  The email will indicate that your form submission has succeeded or failed.  If your form submission fails, the email instructs that you MUST resubmit the form.  If you do not receive this email, your mail server policies or SPAM solution may simply be blocking these emails from the Commission.  Failure or refusal of emails to your registered email address will result in suspension of access to Online Services.
  
  You may view your filed forms via the WFMS Claim Documents list immediately after a successful submission to confirm your WebForm is processed.

• All WFMS Online Services inquiries and forms require that two identifying elements are provided in the listed input fields.  Generally the available choices are: WCC Claim Number, Social Security number, surname and date of birth (MM/DD/YYYY format).
  
  The claimant last or surname input should be entered as a "wildcard: search; enter ONLY the first three (3) letters of the last name.  Remember that you are searching through structured information and your search must match our data to provide a successful result.  The WCC Claim number + surname or Social Security number + surname are generally provide the best results.

• Be sure to select the correct form, enter the correct information and attached the correct documents as attachments.
  We cannot disregard, cancel, recall or delete forms filed online.  Submitted forms are entered on receipt into the WCC electronic processes.  Please file the appropriate form to accomplish the intended result or contact the WCC Claims Division for clarification of administrative procedures and policies.

• Forms permitting attached files: Select the form's "Attach" button. All documents/files attached to a WCC form must be designated as "Secured" or "Unsecured". A dialog box will display to define these terms. It is the responsibility of the subscribed Attorney to provide such description of the attached documentation as outlined in the dialog box text. Once these terms are accepted, a new "Attachments" dialog box will display to allow you to browse to the files to be attached from your PC. You may attach as many files as necessary but some judgment and discretion should be used. When scanning a document for attachment, make sure that the scan quality is readable, that the image when added to a document (e.g. Word.doc) as an image is FULL SIZE and not reduced to make the document unreadable.  Scanning of documents requires some experience and expertise to properly accomplish.

  • You may not attach a Formatta form (*.pff file) to an online WebForm

  • If your form submission fails twice you must discard the form and generate a new form.
    Generally, most forms will submit successfully on the second attempt.

  • Do not mail or deliver a copy of the completed WebForm to the Commission.

• Common Office application formats, e.g. Microsoft(c) Office Word (.doc), graphics (.jpg, .gif, .jpg, .bmp, .tif), Adobe® (.pdf), WordPerfect(c) (.wpd), MS Excel (.xls), are allowed.  Formatta forms (files ending in the .pff extension) cannot be attached to Formatta forms.  Files attached must use a valid file type and "syntax": this includes the file name (name) and file type extension, like filename.doc (MS Office Word). Files without a valid file extension or syntax, e.g. "EHR attachments" or file.myfile, cannot properly process and will not be accepted. Incorrect/invalid attachment (file) types will generate a failure email, correct submissions will receive a confirmation email. If you have a question regarding a particular file format, please email websupport@wcc.state.md.us prior to attempting submission. Once the attachments are complete, select "Close" and submit the completed form with the attachments. You may "Delete" files that are attached in error prior to submission of the WebForm. "Save As" only saves a copy of the attached file back to your PC. A successful attached file will indicate a “gold paper clip” icon in the upper right Filler toolbar, a grey “paper clip” indicates no file is attached. No file attached should exceed 5MB in size. Average page file size as Adobe® PDF or word processing documents is 24KB or less. Scanned images instead of word processing documents may be larger but no properly scanned document should exceed 250KB or about 1/4 MB.

• If you are experiencing problems with your file attachments, please print this page for reference and review your scanner and software documentation for instructions.

• Required information fields on all WebForms are the same as paper forms submitted to the WCC.  WebForms have and meet the same legal requirements as hardcopy forms submitted.

• Like most web-based forms, WebForms will proceed through the available data input fields.  When possible, the form will pre-populate with the claim data.  When possible, form fields will validate the information you enter- for example if selecting "yes" or "no" indicates you must explain or provide more information, you cannot submit the form without input into the "required" field.  Each field will display an "information bubble" or tip when your cursor is in the field to explain the information requirements.

• WCC WebForms are selected from a list of available forms and will require that the MD WCC Claim Number and one other indicated element (WCC Claim Number, Social Security number or date of birth) is input and then Filler will then launch the form.  If the wrong claim data is entered and the claim information displayed is not the one desired, close Filler and verify the MD WCC Claim Number*.

• At SUBMIT, you will enter your WFMS Password to "sign" the form, your WFMS username/login should be pre-filled in the digital signature dialog box.  If you enter the password incorrectly or an incorrect password, the signing dialog box will present again until the correct password is entered.  By signing the form, the subscribed Attorney attests that they are the registered WFMS Attorney and agree to the posted Terms of Service agreement.  Successful submission of the form will send a confirmation receipt with the form ID number, date and time to the WFMS-registered email address.  When ready to "submit" the form to the WCC: verify the form information, select "Submit".  The results of a successful submission will display the completed form with a "time stamp" and your name as registered with WFMS and registered email address.  This is the version to Print/Save.

If you have the wrong WCC claim number, please utilize WFMS to "Search" via the Claim Inquiry to obtain the correct WCC Claim Number.   WFMS Websupport does not research claim numbers.

For questions regarding a form's required information or the administrative policies and requirements for a particular form, please contact the WCC Claims Division, Public Service Section: (410) 864-5100, outside Baltimore Metro area Toll Free: (800) 492- 0479 during normal business hours.

If you have a question regarding how to use Formatta Filler, please use the built-in HELP utility or visit the Formatta web page for documentation and information: http://www.formatta.com. 

WebForms Selection

 As part of our WFMS Online Information security initiative,  the dual-data input security requirement utilized for claim information search and document view is also implemented for our online WebForms.

• To launch a WebForm, each subscriber is required to provide the claimant last (sur)name and the WCC Claim Number or Social Security number or Date of Birth.
  
• A sample image of the interface is provided at right.
  
  Remember to use the "Wildcard" search method for all name inputs: first three letters and an asterisk (e.g. smi* for smith) for better and faster results.

Internet Explorer Updates/Installations

• FORMATTA FILLER SHOULD BE UPDATED via the Filler Update feature in Formatta Filler's "HELP" menu to function after the installation or upgrade of Internet Explorer 7.x or later.
•  If you experience a "server connection error" message, this is the indication that you MUST update your version of Formatta Filler to be compatible with new security features in IE 7.x. 
• Launch Formatta Filler from your Programs list and use the Update Filler option in the Help menu.
• Formatta Filler Updates should be performed. as part of a routine maintenance.