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Healthcare Provider Requirements & Information  

Online Application

Healthcare Provider Delegate information

Online WebForms information

Individual

Organizational


Healthcare Provider subscriptions are available in two versions: Individual and Organizational, synonymous to your National Provider Identifier (NPI) type. Basic subscription requirements are: the subscriber has a unique email address accessible for communication with the Commission's Websupport staff, an active NPI number ( information on NPI can be found on the National Plan and Provider Enumeration System [NPPES] web site at https://nppes.cms.hhs.gov/NPPES/Welcome.do) and that all official licenses and permits are in current and good standing.

The online application for Healthcare Provider Individual can be accessed from this link, the Organizational Healthcare Provider from this link or from the listed Healthcare Provider applications on the WFMS Login page. The application information must match the NPPES 
registration information for each subscriber.  No individual Healthcare Provider subscriber may use an Organizational NPI nor can an organizational Healthcare Provider subscriber use an individual's NPI. 

A healthcare provider completes and submits the appropriate online application.  The Commission's Support Services Division will validate all application information via the NPPES and appropriate licensing bodies.  After this verification is complete, the subscriber will receive a Notice of Activation letter via the U.S. Postal Service that includes the WFMS log-in information (user name and password).  You can access Online Services only when the confirmation letter has been received.

When the information on the application does not correlate to the information posted to the NPPES or relevant licensing information  the application will be denied.

You (the subscriber) MAY NOT under any circumstances share their username or password with anyone else, including support staff or co-workers.  For security purposes all subscriber activity is logged (including IP address) and all information transmitted is encrypted. The results of claim information and claim document inquiries are printable from the WFMS Document Viewer/browser.  You are responsible for the privacy and security of all content once presented on your personal computer (PC).  Access to WFMS services are a premium/privilege.  Adherence to all terms and policies are requisite to qualify and maintain active status.

You must notify the WCC immediately of any violation of the Online User Services Agreement or WFMS security by any other party who may obtain possession of subscriber access information (user name/password).

If suspended or revoked for failed logins or other reasons, you may not submit an application for a new subscription. You are permitted only one subscription and must abide by all posted rules, terms and policies.  The policy and procedures for lost/forgotten passwords is posted to our Subscriber Help page.

All questions relevant WFMS Online Services must be sent via email to websupport@wcc.state.md.us.  We do not provide support for Online Services via telephone.   When necessary or more expedient, Websupport staff will contact the subscriber via their registered telephone number.   For efficient response, all communications must include complete information, e.g. your name, specific problem and description, error message received and the WCC claim number when applicable.

  • Password resets via the automated password reset adjacent the log-in window are available to subscribers who are Active or Suspended.  The reset information is emailed to your registered email address (there is no option to send this information to an email address unknown to Online Services).  If your status is Revoked or you did not maintain your contact information to include a current email address, please contact WFMS Websupport with complete details of your problem via email to websupport@wcc.state.md.us.

  • If your application is in "Pending" status, you have not met the requirements above.  If your status is "Verified" you will receive an email notice of activation soon.  If your application is "Denied" please contact us for an explanation.  Note that you may have only one (1) subscription per individual.  There are no corporate or firm subscriptions in our Online Services.


Healthcare Provider Delegate subscriptions

Active WFMS-subscribed Healthcare Providers have the option of selecting authorized "Delegates"  (administrative/support staff) to access basic claim information and view WCC documents that may provide information on the status of Commission (WCC) Orders to pay for billed services, settlement information and hearing status information if the Provider has requested or is a party in a hearing.  In the future, online submission of appropriate forms will also be available.

A Healthcare Provider Delegate must complete the online "Healthcare Provider Delegate" application via this (Link to Healthcare Provider Delegate application) to be available for selection by a subscribed Healthcare Provider.  Every subscriber must have a UNIQUE (to each individual subscriber) and valid email address that MUST be accessible to receipt of WFMS Websupport emails ( websupport@wcc.state.md.us).

Healthcare Providers cannot designate another active WFMS subscriber in another role (e.g. Insurer, Attorney) as a Delegate; a Delegate may be selected by/for multiple subscribed Healthcare Providers.  Delegates cannot approve other Delegates nor affect another Delegate listing in any way.

Once authorized, a Healthcare Provider Delegate has access to the same documents, excluding non-public information as the Healthcare Provider.  A Delegate MUST use their individual subscription (user name/password) to access Online Services, they CANNOT use another subscriber's subscription/login or utilize the Healthcare Provider's subscription.  Such is a violation of the Terms of Service and subject to revocation of access to Online Services.  Delegate subscriptions bear the same rules of conduct as all other subscribers: e.g. must have a unique email address and profile information and function within the rules and polices of the posted Terms of Service agreement.

Once activated after selection by a Healthcare Provider subscriber in good standing, the Delegate must use their "Delegate Select" page to validate their identity via a selection from those available in their list.  Those Delegates who act on behalf of multiple Healthcare Providers must select the Provider for whom they are acting to achieve access rights (and when available, to file appropriate forms for the proper signature and information to appear on the WebForm signature).

Subscribed Healthcare Providers are responsible in all cases for the activities of their Delegates and are culpable to the extent of the law, including termination of access for violations of the online Terms of Service agreement.  Attempts to commit fraud against the State of Maryland or the Workers' Compensation Commission may be subject to civil and/or criminal penalties and criminal prosecution.

Healthcare Providers authorizing a Delegate are responsible for selecting/adding or deleting them from their Delegate list.  A Delegate application provides NO access to WFMS services until selected by a subscribed Healthcare Provider in good standing.  The subscribed Healthcare Provider will maintain and/or terminate their Delegate list.


WebForms (When Available)
All online WebForms require Formatta Filler software installation.

WCC WebForms are selected from a list of available forms and will require that the MD WCC Claim Number is input and the appropriate form is selected.  Filler will then launch the form to be completed.  If the wrong claim number is entered and the claim information displayed is not the one desired, close Filler and verify the Claim Number via the Claim Inquiry.

Online WebForms Instructions and Information page link.